Frequently asked questions

Could you help orient me to the city?

TempStay provides an informational guidebook in every apartment with pertinent information about the apartment, the property, and the City of Houston (sites to see, restaurants, etc.).

Do you require a security deposit?

Generally, we are willing to waive security deposits with a valid credit card on file and a signed Damage Waiver that accepts responsibility for any damages, which might have occurred during your stay.

Do you accept pets?

We work to accommodate pets, but limit the number of pets to two per apartment - there are weight and breed restrictions. All pets must be neutered or spayed. Cats must be de-clawed. A “Pet Fee” and an additional “cleaning fee” are required.

What is the payment procedure?

You have many options. TempStay accepts cash, personal and business checks, bank wire transfers, American Express, Visa, MasterCard and Discover. If you are a corporate client, direct billing is available.

TempStay has bonded cleaning services available to you. TempStay can arrange weekly, bi-weekly, or “on-demand” cleaning. Residents are responsible for laundering of personal items.

Comparison of Accommodation Choices

Hotel Room	Extended Stay Hotel	TempStay Apartment

Rental rates will depend on the property chosen, size and location. A 30-day minimum stay is required. All prices are for fully-furnished corporate units, including apartment rent, furniture, two color TVs with expanded cable and DVD, high-speed internet, housewares package (for kitchen, bed and bath), “memory foam bedding” in all master bedrooms, non-smoking, microwave, washer/dryer in units (where connections exist), electricity, gas (where applicable) and water service, local phone service with voice mail and accessories (plants and pictures).